Interstate Courier offers a complete range of postal, freight and courier services operating through a regional retail network within Kenya and the Wider East Africa region. We are open 7 days a week and operate on a 24/7 schedule. We manage packaging, freight and courier services for businesses of all sizes, as well as for households and tourists.

Our established superior network enables us to deliver to any destination within East Africa. We are the industry leader in respect to handling a variety of goods. We specialize in a number of products tailor made to suit our client's needs. Every consignment is monitored from the point of dispatch to the point of delivery. Notification is then given to the consignee. Consignments can also be delivered door to door.

Mode of Operations (Communication Center)

Interstate Courier has established infrastructure and resources to support service provision, as well as designated collection points located strategically to enable our clients to reach us with ease. We also organize collection and delivery as part of our listed services. All our operations are coordinated and controlled at our communication centre by a team of highly trained professionals who support and drive our operations.

Motor Resource/Equipment/Collection Vehicles

We have a large fleet of Cargo trucks, pickups and motorbik andes 40 ft. transit trailers for delivery and collection. We have personnel who work as loaders, and for heavy parcels we use a light forklift. Our collection vehicles have defined timings for collection and delivery of the same to the hub for sorting and dispatch to respective towns and buildings.

Customer Care Desk

Our Customer care team are highly trained professionals in customer service are in charge of all queries and complaints. The team is able to resolve client complaint within 24hrs, ensuring our clients get dedicated service and assistance. Full analysis report can also be copied to the client. Our Service Managers are on call 24/7.

Our Values

Our founding tenets are based on quality service provision combined with delightful customer care experience for every
one of our clients

INTERSTATE COURIER EXPRESS

CONTACTS:
 REGISTERED HEAD OFFICE
P.O Box 5254-30100 Eldoret

TRADING HEAD OFFICE Kipro Center, 2nd Floor, Rhapta Road Westland’s, TEL:
+254 718 703 131,
+254 718 703 300
Nairobi

info@interstatecourierexpress.com